Privacy Policy

1. Who This Policy Applies To

This Privacy Policy describes how Chicago Lapping Co ("we," "us," "our") handles information collected through this website. Chicago Lapping Co operates as a lead-generation and coordination platform; certain information you submit will be shared with independent service providers ("Service Providers") so they can respond to your request.

2. Information We Collect

When you submit a quote request, we collect the information you provide, including your name, business name, email address, telephone number, project location, and the details of the work you are requesting. We may also collect technical information automatically, including your IP address, browser type, device identifiers, referring page, and pages viewed on this website.

We use cookies and similar technologies to maintain session state and to understand how visitors use the site. You may disable cookies in your browser, but doing so may impact site functionality.

3. How We Use Your Information

Information is used to (a) respond to your quote request, (b) match your request with a Service Provider equipped to perform the work, (c) coordinate between you and the Service Provider during the quote and delivery process, (d) maintain and improve the operation of this website, (e) comply with legal obligations, and (f) defend against fraud or abuse.

4. Who We Share Information With

Information submitted through a quote request is shared with the Service Provider(s) selected to respond to your request, including your contact information and the project details necessary for that Service Provider to prepare a quote and, if accepted, fulfill the work. Service Providers process this information under their own privacy practices.

We may also share information with (a) service vendors that operate the website, email, telephone, and form-handling infrastructure on our behalf; (b) legal, accounting, and professional advisors when reasonably necessary; and (c) law enforcement or regulators when required by law. We do not sell your information.

5. Communications Consent

By submitting the quote request form, you consent to be contacted by Chicago Lapping Co and the Service Provider(s) handling your request, by phone (including text messages) and email, about your service request. Consent is not required as a condition of receiving a quote. Message and data rates may apply. You may opt out of text messages by replying STOP. You may opt out of marketing email at any time by replying or contacting us.

6. Data Retention

Quote request information is retained for as long as is reasonably necessary to respond to your request, fulfill any resulting service relationship, and meet applicable record-keeping or tax obligations. Technical access logs are retained for a shorter period sufficient for security and abuse-prevention purposes.

7. Security

We use commercially reasonable safeguards to protect submitted information, including transport encryption (HTTPS) for data in transit and access controls for data at rest. No method of transmission or storage is fully secure; you should not submit sensitive information beyond what is necessary to respond to your quote request.

8. Your Rights

Depending on your location, you may have the right to (a) request access to the personal information we hold about you, (b) request correction or deletion of that information, (c) object to or restrict certain uses, and (d) withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

9. California Residents (CCPA / CPRA)

If you are a California resident, you have the right to (a) know what categories of personal information we collect and the sources, purposes, and recipients of that information; (b) request deletion of personal information, subject to certain exceptions; (c) correct inaccurate personal information; and (d) opt out of the sale or sharing of personal information. We do not sell personal information. To submit a request, contact us using the details below; we will verify your identity before responding.

10. Other State Laws

Residents of other U.S. states with consumer-privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, and Texas) have rights similar to those described above. Contact us to exercise these rights.

11. Children's Privacy

This website is intended for business buyers and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the Effective Date above. Continued use of the website after a change indicates acceptance of the revised policy.

13. Contact

Questions or requests under this Privacy Policy may be directed to Chicago Lapping Co at doug@chicagolappingservices.com or by mail to 1935 N Narragansett Ave, Chicago, IL 60639.